Register Your Bike

Congratulations on your new bike purchase, great choice!
Register your Santa Cruz, Juliana or Ibis within 45 days of purchase to active your warranty.

Santa Cruz Bicycles Registration Form & Warranty Details
 

Juliana Bicycles Registration Form & Warranty Details
 

Ibis Bicycles Registration Form & Warranty Details

Register Your Santa Cruz Reserve Wheels

Santa Cruz Reserve carbon wheels carry a warranty for the lifetime of the original, registered owner.

Use the Reserve Wheels Registration Form to register your wheels.

What Happens if Something goes Wrong?

First step if something goes wrong is to contact the bike shop you purchased your bike from.

They will assess the situation and recommend a solution.

They will contact us on your behalf if required.

Servicing & Parts

We recommend you have your bike regularly serviced by a Bike Shop who sells Hyperformance Hardware products. They know our products well and care about your bike. They are the experts.

Parts are stocked in New Zealand and are available from your Bike Shop when you get your bike serviced or direct from us at our NZ webstore.

Santa Cruz and Juliana have a life time warranty on bearings to the original owner, proof of purchase is required.  Use our Parts Order Form to order...

Bearings
Dropouts
Axles
Bolts
Rockers
plus other parts and spares

Bos Suspension

BOS approved service centre for New Zealand. BOS supplied parts and lubes, servicing carried out on an overnight turnaround, full warranty support. For Bos Suspension contact Chris Mildon on chris.mildon@gmail.com or 021 230 9120