This claim form is being submitted for an original owner of a Santa Cruz or Juliana bicycle.

Original Owner Name

Must match name on proof of purchase. For Original Owner, you will be required to email a copy of your purchase receipt to warranty@hyperformance.nz

Bike Shop Name

Where original purchase was made and/or the bike shop who the claim is being submitted through.

This claim form is being submitted by:

Bike Shop

Original Owner

Contact Name

Who is the point of contact for follow up?

Contact Email

Contact Phone Number

Next, we need information about what this claim is for.

Bike Model

Please select

Model Year

Material

Please select

Carbon C

Carbon CC

Aluminium AL

Size

Please select

Frame Colour

Decal Colour

Serial number off Front Triangle

Serial numbers are at least 8 characters; not sure where to find your serial number? See link at top of page.

Damage Description

Detailed description of damage/ issue. How the damaged happened.

Please upload or email the following to warranty@hyperformance.nz

To help us provide faster service, please ensure you supply the following. We can't start your claim until has been received.

Photo of damage/ issue

Photo of complete bike

Copy of original owner proof of purchase

Photo of Serial Number

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